Privacy Policy

Privacy Policy

Last updated: June 16, 2026

Wildman Firewood ("we," "us," or "our") operates shop.wildmanfirewood.com and related services. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and mailing address when you place an order or sign up for communications
• Payment information (processed securely through third-party payment processors; we do not store card numbers)
• Order history and preferences
• Communications you send to us

We also collect certain information automatically when you visit our site, including IP address, browser type, pages visited, and referring URLs.

SMS / Text Message Marketing

By providing your mobile phone number and opting in to our SMS program, you consent to receive recurring automated marketing text messages from Wildman Firewood at the number provided. These messages may include promotions, order updates, and other communications about our products and services.

• Message frequency: Message frequency varies. You may receive up to 4 messages per month.
• Message and data rates may apply. Check with your mobile carrier for details.
• To opt out: Reply STOP at any time to unsubscribe from our SMS program. After opting out, you will receive one confirmation message and no further messages.
• For help: Reply HELP for assistance or contact us at info@wildmanfirewood.com or (504) 874-2560.
• Consent to receive SMS messages is not a condition of purchase.
• Carriers are not liable for delayed or undelivered messages.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for any purpose, except as required to deliver the SMS messages themselves (i.e., our SMS service platform) or as required by law.

How We Use Your Information

We use your information to process orders, communicate about deliveries, send marketing messages you have opted into, improve our services, and comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We share information only with service providers who help us operate our business (payment processors, email platforms, shipping providers), and as required by law. As stated above, mobile opt-in information and consent for SMS messaging is never shared with or sold to any third party for marketing or promotional purposes.

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy and to comply with legal requirements.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at info@wildmanfirewood.com. Louisiana residents may have additional rights under state law.

Cookies

Our website uses cookies and similar technologies to enhance your experience and analyze site traffic. You can control cookies through your browser settings.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date.

Contact Us

Wildman Firewood
Email: info@wildmanfirewood.com
Phone: (504) 874-2560